SMG Heat

Smart Metering Grid (SMG) EML Heat is a comprehensive system developed for the needs of heating plants, which ensures complete registration of heat meters, water meters and electricity meters. The system is closely connected to a mobile application that digitizes all processes associated with meter replacements and servicing in the field, completely replacing traditional paper protocols and significantly streamlining the work of technicians.

Smart Metering Grid (SMG) EML Heat is a comprehensive system developed for the needs of heating plants, which ensures complete registration of heat meters, water meters and electricity meters. The system is closely linked to a mobile application that digitizes all processes associated with meter replacements and servicing in the field, thus completely replacing traditional paper protocols and significantly streamlining the work of technicians.

The EML Heat mobile application builds on many years of experience in the development and operation of a similar solution for water companies. Thanks to this, it brings proven practices and functions that have been tested in practice for a long time and optimized according to the needs of field workers. The application thus offers an intuitive and effective tool for the daily work of technicians.

The system provides a modern web interface for managing and reviewing records of heat meters and other heating equipment, thus elegantly replacing outdated Excel spreadsheets. Administrators gain a clear tool for monitoring the status of meters, planning replacements and evaluating service interventions. Thanks to the integration with IBM Maximo, the system automatically receives information about the necessary meter replacements or servicing, which allows for effective planning of the work of technicians.

The mobile application offers comprehensive support for various types of service tasks. In addition to complete meter replacement, it also allows for the recording of individual component replacements or unplanned service interventions. This gives technicians a flexible tool that covers all common situations arising during field work and ensures accurate recording of all tasks performed.

  • Unified records instead of fragmented tables
  • Comprehensive documentation with an emphasis on photographs
  • Administration automation
  • Intuitive field work

Unified records instead of fragmented tables

The system unifies data from various Excel spreadsheets into one clear web interface. Administrators have immediate access to up-to-date information about all meters and their history, which significantly simplifies planning and management of the facility.

Comprehensive documentation with an emphasis on photographs

Each service intervention is documented in detail, including photos of the condition before and after the replacement or service. Photo documentation serves as key evidence and allows for retrospective control of the work performed. Technicians can easily detect any problems or non-standard situations directly in the field.

Administration automation

Thanks to the direct connection to IBM Maximo and the digitalization of the entire process, there is no need to rewrite paper protocols in the evening. All data is synchronized in real time, which minimizes errors and saves time for technicians, who can focus on their professional work.

Intuitive field work

The mobile application guides technicians step by step through the entire replacement or service process. The use of QR codes and clear forms significantly speeds up work and reduces the risk of errors. Technicians also have immediate access to the device history and all necessary information directly in the field.

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